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Got questions and need answers? Let us help! From queries on our detergent formulation to common dosage queries like how to use Persil liquid or how much Persil detergent to use each wash, you'll find answers here. 

 

General Formulation

Q. I noticed that the ingredients panel is different to my existing Persil – what is new about this liquid?

A. The formulation has been completely redesigned and improved. It now tackles a much wider range of stains than the previous formulation and therefore includes a few new ingredients. As a result, the ingredient panel reflects these changes.

Q. I have noticed that the liquid seems to be a little thicker than my current product. Why is that?

A. New Persil has an even richer formulation to provide enhanced performance and is designed to dissolve quickly in the wash. The new, thicker liquid is easier to dose and enables easy pre-treatment.

Dosing/usage

Q. Do I put the product in the dispensing drawer or in the drum?

A. Both of these options are possible. You can measure the liquid into the Stain Eraser Ball (dosing ball) and place it at the back of the drum, on top of the load. Alternatively, you can measure the amount of liquid required by using the Stain Eraser Ball and dose the liquid into the dispensing drawer.

Q. How do I use Persil capsules?

A. Washing capsules may seem easy to use but even they come with their own set of instructions that should be followed to ensure you get the best wash possible.  For a simple, step-by-step guide on how to use Persil capsules, click here.

Q. Where in the drum should I place the Stain Eraser ball (dosing ball) for best results?

A. For best results, the Stain Eraser ball (dosing ball) can be placed at the back of the drum on top of the load.

Q. How much Persil detergent should I use?

A. How much detergent you should use depends on a lot of things, including how soiled the clothes are and how much laundry you're doing. For a detailed guide, click here.

Q. How do I use Persil liquid?

A. Persil Liquid comes with a handy free dosing ball, which is a great way to help you know how much detergent to use. Click here to read how to use Persil liquid for the best results.

Stain removal/pre-treating

Q. Can I use the concentrated liquid neat to treat stains on my clothes?

A. We recommend for tough stains to pre-treat with the neat liquid. However, before pre-treatment our advice is to pre-test on a less visible area (e.g. the inside) to ensure colour fastness of your garment.

Q. Is the pre-treat recommended to get stains out?

A. Pre-treatment is optional. We recommend pre-treating for tough stains that are difficult to remove.

 

Please contact us to find out more.

 

Got more general laundry questions? See if our laundry tips can help - we have articles on everything from stain and odour removal to washing specific fabrics.

Wondering what is Persil laundry detergent? Browse our product portfolio to find out. We make a range of detergents designed to fight stains and care for fabrics. Our range includes both biological and non-biological formulas, specialist colour care options, and a variety of formats - washing powders, liquid detergents, tablets and capsules.

Chat live with our Persil Careline team 8am-6pm Monday-Friday